Artificial Intelligence

For the past number of years we as customers have experienced numerous changes in how we buy things from clothes to flights. The biggest change in my opinion is how we go through the process of booking a flight.  It is fair to say that airline companies such as Ryanair and Aer Lingus have replaced staff with computers and intelligence systems. From the time you pick and book your flight to the time you board the plane the first point of contact with staff is while going through the boarding process at the gate. This for use speeds up the process and save costs for the organisations, however this process has replaced roles and people within the organisation. Combining our curious minds with our continuous drive to uncover and develop artificial intelligence we are continuing increase the risk of making our human species redundant in the work place.

Take even Mc Donald’s for example, They have introduced new touch screen pads in the majority of their stores which allows you to both order and pay for your food without as much as a smile from a staff member? Is this the world we have created with are increasing demands for new technologies?  Are we creating and encouraging a world where more time is spent interacting with robots during the retail sales process? All the above roles replaced by robots are fine in an ideal world where nothing goes wrong, however when we come into difficulties we demand to only want it resolved be a fellow human and demand to speak to one. We are only in the early stages of robots and A.I taking over. So what other industries and rolls run the risk of being made redundant?  

In my opinion I can see couriers in the long term being replaced by drones. So far I have only mentioned yet again basic roles and services being replaced. So let’s take a look at a more specialised role like accounting and book keeping. There is plenty of software packages available like QuickBooks, FreshBooks, and Microsoft Office that does the bookkeeping for you. This much more affordable than a person's salary, so it's no surprise this job has such a high probability in my opinion of being made redundant.

Considering we live in a world now where cars can park themselves with the touch of a button. The only roles in my opinion which are further from being replaced are the roles which require large amount of emotional intelligence. Human Resource management would fall under this bracket. 

Please click the below link for a video on A.I

Artificial Intelligence